We guarantee every item that we sell. We take pride in the finest quality merchandise & we want you to be happy.
There is a 14 day return policy from the day your item arrives at your place. Photos must be sent of the item & its shipping container within the first 7 days along with an explanation and/or any details that would be helpful in our final consideration for a return. The more information you send, the better. We then will make a determination within the two weeks after all information has been received. If approved, customer is responsible for shipping the item back to us & will be reimbursed the full amount of return shipping. Shipments are only accepted by the same postal carrier & delivery status (for example, if we ship it to you USPS first class, it must be shipped back USPS first class.) Upon receiving the item(s), we will refund the cost of the item(s) along with your shipping cost immediately. Please double check your information and details so that there is not a delay.
Email photos and information to firstname.lastname@example.org.
Please email to 'Attention: Antonio' (& include order number in heading of email.) In the email body, please include a brief description of your request along with your name, address and email. Once, we receive that info, you will have 5 days more to include any additional information you would like us to consider.
Overall, we want you to be happy. We thank you for giving us the opportunity to help you out.. Thank you again!